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Can't receive calls on LTE

zaptor99
Good Citizen / Bon Citoyen

For about a week now, I can't receive or make calls unless I switch my S22 Ultra phone to 3G when I'm at home. I'm in Toronto, leslieville.

 

I've always had a relatively weaker signal at my condo, but had no problems with calls.

 

I reset network settings, but no help.

 

I noticed the dBm when I'm on LTE is -120, while on 3G is around -83.  On LTE, I have 2-3 bars, while on 3G I have 4-5 bars.

 

Can anyone suggest something?  I'm still on a 3G speed plan.  Thx.

5 REPLIES 5

@zaptor99I am sure others can explain better then I but instead of switching to 3g for a voice call it will soon be voice over lte there will be no using  3g anymore for calls

zaptor99
Good Citizen / Bon Citoyen

@RossN Can you please elaborate on how VOLTE fixes this issue?  It seems I don't have a strong LTE signal in my area?

jor123
Town Hero / Héro de la Ville

Definitely hope this will happen. 

RossN
Mayor / Maire

@zaptor99 Unfortunately this issue is happening to a lot of people hopefully when VOLTE comes by early September this issue will go away

dust2dust
Mayor / Maire

Interesting. I'm having a similar problem also on a Samsung. But my problem is limited to incoming calls just from Public customers. Everything else works fine while sitting on LTE. Changing to 3G made no difference.

The interesting part is that we both have Samsung's.

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