Can’t receive calls and voice mails.

[Sasnas]

It’s been few hours now since I contacted moderators last evening to let them know about  my issue. After porting my voip  number from comwave I can’t receive any call.

but still no answer or solution.

[Sasnas]

I have recieve this massage

Public Mobile here: We're experiencing difficulties processing your request to move to Public Mobile. Please go to PublicMobile.ca, click Contact us and complete the SIM & Activation online form. Thanks.

i am wondering where to find SIM number ?

would it be duplicate my account? 

Etc, pls advise. 

[Sasnas]

If it’s not possible to completly port the number,pls assign me my previous number which I used to have with Public mobile.Thank you

[Sasnas]

Ok sure , Thank you .

[Mary_M]

Hey @Sasnas,

thank you for your patience!

I am confirming that we have received your private message. Please allow us some more time to get back to you 🙂

Kind regards,

Mary

[ShawnC13 · Accepted solution]

@Sasnas, issues are resolved in the order they are received.  The MODS would have just got back into work about 10 mintues ago now so depending on when you sent the PM to them lastnight it might not even be read yet.  VOIP ports I have read do take longer.