Can't pay online

[taipham]

Hello Mod,

I will need your help, my autopay didn't work and have put my account in suspended status.  I tried to manually pay using two different cards, and get the same message "Unable to process this transaction. 
Sorry, we are unable to verify your credit card information, so this transaction could not be completed. Your credit card has not been charged."

Please help.

Thanks

Tai 

[NDesai]

Try adding your credit card or try paying using incognito/private browsing mode. If it still does not work, you can try calling 611 if you already have payment option added to your account. If this fails, you will need to send a private message to the Moderator_Team with your account info.