Can't make or receive calls and strange activity in my history

[gmc11]

Help! Phone has been working fine for the last 3 months and now I can't make or receive calls. I reviewed the activity on my phone and there has been calls to a number that i did not make.  

[Someone_here]

Great to hear that you got your service back 🙂

If I were you I would change my selfserve password just to be careful!

[gmc11]

Strangely enough i went to try again after i posted and it was working!  it was probably a period of 30-45 mins where it wasnt working.  i think i will messagw the mods to see what they say.  thanks!

[Someone_here]

You might want to check that the SIM number in your Selfserve is the same than the SIM in your phone... Maybe someone hacked your account?

Other thing to check (that wouln't explain the other number however) is that your payment went through and that your account is currently activated and not suspended... It may be that your plan didn't renew after 90 days (you said 3 months) for various reasons (credit card expired or declined, glithc in the system, etc.)

If SIM number is good and your account is active, then you should

contact a moderator to check this for you.

I suggest you send them a private message. Be sure to include your Public Mobile phone number and/or account number as well as a detailed description of your problem. Click here to know how contact them. They are available Mon-Thursday from 9am to 9pm and Friday-Sunday from 9am to 5:30pm (eastern time). They usually respond pretty fast to help requests!

I hope your problem will be solved quickly 🙂