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Can't log into my account

andsta
Great Neighbour / Super Voisin

I know my password and email because it's the same for everything, but it's not letting me into my account. My payments due tomorrow but I am now locked out of my account. I clicked forget password twice and recieved no email back in return.

4 REPLIES 4

Luddite
Oracle
Oracle

@andsta If you have a credit card on file, try dialling 611 and make the payment.

Are you aware that activating autopay will save this aggravation and save $2/30 days?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Anonymous
Not applicable

you need send a private message to Click here 

 

In your message put it, please include.

- your account number

- your phone number 

- your account PIN

- Detailed explanation of specific

- them can help you a lot nice service Team

 

Good Luck

adil-5aar
Model Citizen / Citoyen Modèle

Click here to send the moderators team a private message with your phone number email and small details f your problem. Moderators' hours of operation are M-F 9AM-9PM(EST) & S/S 9AM-7:30PM(EST)
Information regarding the moderators team can be found by following this link.

MoreYummy
Mayor / Maire

In this case, please private message your account information to @CS_Agent

They will assist you how to unlock your account.

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

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