05-19-2024 07:53 PM
05-19-2024 08:49 PM
I was first able to make a call but the data didn’t work. Now nothing is working I can’t even make a call. I see that I made the payment and can see the transaction on my credit card before I ported the number over but never received any emails for the payment.
i can’t submit a ticket either.
how can I directly msg “cs_agent”
05-19-2024 08:23 PM
When you make a call does your number show up on there end?
Sounds like you are going to need to put in a ticket. Use the chat bot on the bottom right looks like a text bubble. I believe you put in customers service or just Fallow the steps till it let you open one.
05-19-2024 08:14 PM
I did that and it doesn’t work. Doesn’t work on the app either. Also my data is not working and I’ve changed the APN settings and checked everything else.
05-19-2024 08:10 PM
Is your phone working?
Try clearing your cache or private mode in your browser.
You could
05-19-2024 08:01 PM
Yes I’m getting a (Forbidden A1) error.
05-19-2024 07:58 PM
Are you getting any errors. Need a little info about what you have done so far