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Can’t get into my account

Hooter
Great Neighbour / Super Voisin

I have been trying to get into

my account and even changed passwords several times and still no luck getting into my account I still have had no luck with getting into my account and I want to change to the new 40 dollar plan u have and still no luck  need help at my Witt’s end tired of doing this please help asap please

3 REPLIES 3

softech
Oracle
Oracle

@Hooter   Using Incognito mode should help.

If you have any dark mode extension like "Dark Reader", disable it, 

If your error is "Page Expired", it is simply an issue with saved password.  After you picked the password from the saved list, do not click Login, wait 5 second and browser will login for you

 

And curious, any chance you also have an account with Telus Self-Serve?

dust2dust
Mayor / Maire

Have you tried a different browser, different device, non-mobile browser, use incognito mode?

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