Can't find settings to stop emails

[CherylKirby]

I am trying to stop receiving so many emails. "Subscriptions"  isn't listed under My Profile/Account. Could you please provide me with step by step directions. I am using a laptop, not my phone for this issue. Thanks!

[Luddite]

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@CherylKirby wrote:

Thank You! The Ballon is where my settings are. I wonder if Public changed it? 

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Not in 3.5 years. Likely you just mixed up Communty account vs Self serve account.

[Anonymous]

I don't know. I haven't been here long enough.

There are two sides to Public Mobile. One is the self serve account management area (My Account). The other is the forum area here (Community).

[CherylKirby]

Thank You! The Ballon is where my settings are. I wonder if Public changed it? 

[jp2]

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@MacMe wrote:

Click on your avatar in the top right (neat the bell and mail icon), then click on "my settings"

or try this link:

https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/user-subscriptions:notificatio...

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@MacMe link will get you close to the general area but the blue box is not the one you need

[jp2]

So while you are looking at this page scroll to the top.

You will see My account at the top right don't click that. Select the circle of your profile picture just below hover over it or select the image and choose My settings

[MacMe]

Click on your avatar in the top right (neat the bell and mail icon), then click on "my settings"

or try this link:

https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/user-subscriptions:notificatio...

[Anonymous · Accepted solution]

Right. You're in Account.

Click on your little hot air balloon icon where you signed into Community and in there you'll see My Settings.

[jp2]

That is for your self serve account you want to go to settings on your community account 

[CherylKirby]

Under My Profile these are the only tabs.

• Edit Profile
• Change Password
• Change Security Question
• Change Username

[MacMe]

Hopefully this links works and you can adjust your settings:

https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/user-subscriptions:notificatio...

[jp2]

1. Go to profile settings (My settings) by clicking on your profile image in top right

2. Select the subscription and notification tab

3. Unsubsribe from email notifications 

[Anonymous]

Keep looking.

Account or Community?

For Community:

My Settings/Personal/Email

My Settings/Preferences/Preference Options