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Can't call in or out.

AAAGlobal
Great Neighbour / Super Voisin

My text msg works and data works but I can't call in to my phone number goes to VM. I can't call out either from my handset. It just started last night no number port, active account. Ive had this number for a while now.

5 REPLIES 5

@AAAGlobal 

To the network settings on my ZTE Axon 7
  1. Scroll to and touch Settings.
  2. Scroll to and touch Backup & reset.
  3. Touch Network settings reset.
  4. Touch RESET SETTINGS.
  5. Touch RESET SETTINGS.
  6. The network settings have been reset.

AAAGlobal
Great Neighbour / Super Voisin

I'd like a network reset, I don't have another phone to test the some. I'm running Android 9 via lineage os on an axon 7. It's an old phone but I just replaced the battery and I'm getting lte connection I'm typing this message over data now. If the sim was the issue I would imagine that I wouldn't receive or send txt msg or have data. Tried restarting the phone and pulling the sim and reinstall.

BeachNBeer
Deputy Mayor / Adjoint au Maire

What kind of phone do you have? Is software fully up to date?

gblackma
Mayor / Maire

@AAAGlobal Try switching your sim into another phone to see if if its the phone or a SIM problem. Stay safe. 

Triguy
Mayor / Maire

Try rebooting your phone.  You could try making your phone lost then wait 5 minutes and mark it found. If it is still not working then try a network reset.

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