10-20-2024 08:51 PM
I cannot access my account. My phone was stolen and the verification was set to send a text message to my phone when I login. The email associated with the account is blocked as well so I cannot complete the forgot password. I do have the correct credentials to login and went and picked up another sim card thinking I could do a sim swap. How would I go about accessing my account. I can provide CC info and the account information but right now, I can't do anything.
10-21-2024 03:30 PM
Login on a pc. Once the code is sent by sms you then click didn't receive code and choose the email code option.
10-20-2024 08:53 PM
you now have no choice but to ask PM to help. You won't be able to open proper Chatbot ticket, so just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437