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Can't access my account at all

Eddy1artist
Great Neighbour / Super Voisin

I think I have it registered in a different email address I can not use anymore .   I am wondering how I can re-register my account..

 

2 REPLIES 2

Alex888
Mayor / Maire
@Eddy1artist Try logging i using the Chrome browser in incognito mode. You can't re-register because the email is linked to your account and SIM card. If you still can't log in you will need to contact a moderator, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They are currently very busy so it may take a couple of days for them to respond.

duffer900
Town Hero / Héro de la Ville

From what I have read, you might need the assistance from a moderator to reset the account with an updated email.

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