Thursday
- last edited
Thursday
by
computergeek541
Hello,
I am trying change the card my payments are on. The website says it's down for maintenance:
From March 4th 10:00 PM EST (7:00 PM PST) to March 5th 9:30 AM EST (6:30 AM PST) new plan purchases, activations, and account changes will be temporarily unavailable. Come back and visit us again after the upgrade is complete.
Is this a mistake?
Thursday
@Lena5 This should be fully accessible now. Try logging in.
Thursday
@Lena5 The app and website are under maintenance right now. This is what everyone would see. Check back around 7-8 am eastern to see if it’s back up. This happens on occasion and is nothing of major concern. Hope this helps.
Thursday
Is anyone else getting this weird message upon login "From March 4th 10:00 PM EST (7:00 PM PST) to March 5th 9:30 AM EST (6:30 AM PST) new plan purchases, activations, and account changes will be temporarily unavailable. Come back and visit us again after the upgrade is complete."? I am unable to access my account and my plan renewal is upcoming but I cannot login to complete it.
Thursday
The date is obviously past, but the website mostly updates at night. So, as it says, come back tomorrow. It should be up and operational again by 6am est.