Can't Log In Error Code XXX

[laurakociuba]

Can't log into public mobile account error code xxx

[markoss]

try to use another internet browser try chrome or internet explorer!

[markoss]

try to use another internet browser from what you are using, try chrome or internet explorer

[laurakociuba]

Yes have logged in since upgrade

[laurakociuba]

I get code and put it in that's not the problem. Then it says resume activation and then I get error code. 

[softech]

@laurakociuba 

did you ever login since PM upgrade the login to EverSafe?

Try login once more using either the app or using browser with Incognito mode

If it still does not work, please open ticket with support here:

               https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@laurakociuba  Try tapping  resend code a few time s . You should get option to send code to email instead . If your still having issues get support to help you regain access to your account 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437