06-13-2020 06:09 PM - edited 01-05-2022 12:11 PM
Hey there,
Recently had to get a new credit card and update my autopay with it.
Can't seem to find where to enter the new info, I cancel autopay and reactivate it but it just shows up with the previous card with no options to add the new one.
Would be great if anyone can point me in the right direction?
Solved! Go to Solution.
06-13-2020 06:47 PM
Got it, thanks!
06-13-2020 06:23 PM
@OKJoy If the system isnt working properly, then contact the moderators and ask them to add it for you. There are 2 ways to contact the Moderator Team:
Keep an eye on the envelope top right of your screen. The mods answer will show up there. Stay safe.
06-13-2020 06:13 PM - edited 06-13-2020 06:22 PM
In your self serve If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.
Two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info
Note: When entering the postal code do not enter any spaces. Also do not use the unit number field .