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Can't Access Data

masoud100
Good Citizen / Bon Citoyen

I recently opened a new Public Mobile Line and signed up for the $35 plan with 1.5GB. The data worked the first 2 days and after that stopped working. I get a message on the browser from Public Mobile, stating "You are unable to access the Web because of one of the following reasons;

Number 1- You have exhausted the data in your base plan

Number 2- Your base plan has expired

Number 3- You are roaming on a partner network in the USA

Number 4- Your phone has been reported lost or stolen

Number 5- Your account has been suspended due to fraudulent activity.

 

None of those reasons apply to my account. I have sent an e-mail to Moderator Team but no response yet. I really need the data.

10 REPLIES 10

srlawren
Retired Oracle / Oracle Retraité

@DanZap wrote:

Yep I agree with those speed tests data use as well.  I was curious to see how fast Public Mobile LTE was?

 

Results:

Download: 90.37 Mbps

Upload:  12.11 Mbps


@DanZap have a look where it shows you the data used.  It can add up really quick!  Here's a test I did that used the better part of 400MB in one test!  I've seen higher from other users, too.

 

SpeedTestDataUsed.jpg


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