Can someone please help me to reset the password for the self service account?

[kizunaXD]

Got the error when attempting by myself: ForgotPassword/LoginUnsuccessfulUser_LoginDisabled

[Candy18]

If your at main page you should be able to forget password then type in email, to change password or your going to have go and priavte message them to help you. 

[mh1983]

If you're already awaiting response from mods, I might try the pwd reset again a little later. Hopefully it's just a glitch.

[kizunaXD]

I was using chrome, and issue persists. 

Thanks anyway.

[geopublic · Accepted solution]

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@kizunaXD wrote:

Got the error when attempting by myself: ForgotPassword/LoginUnsuccessfulUser_LoginDisabled

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@kizunaXD  The only way you can do it is using the Forgot Password option via selfserve which you already attempted. To resolve you will have to notify PM. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).

[KriGir0184]

Maybe try on a Chrome or on firefox ?