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Can not send message

CristianF
Great Neighbour / Super Voisin

I can't send message from my phone.

6 REPLIES 6

DDM69
Deputy Mayor / Adjoint au Maire

Is your phone on?

Iphone?

Android?

Are you a new customer?

Are you in the United States?

Are you in the basement?

Are you connected to the Public Mobile network?

Are you using wifi?

How about some details so you can get some quality recommendations 🤨

htrancanada2023
Good Citizen / Bon Citoyen

Restart your phone.

BKNS27
Mayor / Maire

@CristianF 

Could we get more information other than you can’t send messages so we can help further?

Are you a new PM member?

Did you port your old number to PM?

RobertSannn
Good Citizen / Bon Citoyen

Maybe you have to allow some access functions on it* (I've struggled just now when registering with smth like this)

Yummy
Mayor / Maire

What kind of message you cannot send?

Do you have apple phone?

If you are trying to send MMS, data has to be On even though data allowance will not be used.

Metal1967
Deputy Mayor / Adjoint au Maire

@CristianF what type of phone? Everything else works?.. 

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