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Can connect to network

Maxcharlie2009
Great Neighbour / Super Voisin

I just set up this account and can’t get the network to work. Saying the account is active but won’t work. Frustrating. 

2 REPLIES 2

hairbag1
Mayor / Maire

OK, so what make and model of phone are you using ?

Does it show as Public Mobile on the phone ?

BKNS27
Mayor / Maire

@Maxcharlie2009 

Try rebooting your phone and power the phone off by holding down the power button and power off then power the phone back on.

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