I added the wrong plan to my phone and now I only have access to data.. no calling or texting ... I need this fixed immediately and I sent a msg to mods yesterday AND today with no reply 😩😩😩😩
You could consider switching the plan yourself now using selfserve, which would require paying again. But once the Moderator Team responds, they might be able to issue a refund for the payment you made for the initial wrong plan.
