04-15-2019 09:05 AM - edited 01-05-2022 07:12 AM
My keypad on my phone doesn't work properly am wondering if I can use a different phone to pay my bill
Solved! Go to Solution.
04-15-2019 09:12 AM
@Micker if you're looking to use the *611 IVR interface, you'll need to insert your sim into a different (unlocked) phone to do so.
If you wish to use self-serve (My Account) interface, you can do it from any web browser on any device.
04-15-2019 09:10 AM
Far as I know you cannot use somebody else's phone to pay via 611. But you can always go online and pay through the self - serve website.