Camera on iPhone 8 only working once in awhile.only had phone 4 months

[Chrisdurnford]

I am looking for information on my iPhone 8 camera not working all the time.

I get to take 1 picture and then the screen freezes and goes black.

the front camera works continuously ok

[Timer]

@Chrisdurnford 

you have order # or receipt and go to CPO Warranty, Returns & Repair >>> http://publicmobile.ca/en/on/get-help/articles/phone-warranty-returns-repairs

[softech]

@Chrisdurnford ,Chatbot still have problem with opening CPO related ticket .  So, open ticket with PM support by direct message and arrange with them for warranty repairs:

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

[computergeek541]

@Chrisdurnford 

Warranty information is provided at the page in the following link:  https://publicmobile.ca/en/qc/get-help/articles/phone-warranty-returns-repairs

[Chrisdurnford]

Yes, I bought it through public mobile and know about the warranty.

I can’t get any contact information to ask what my next step is to be.

[will13am · Accepted solution]

@Chrisdurnford , where did you purchase the phone?  There might be a warranty if the purchase was only 4 months ago.  If this phone was bought from Public Mobile, there is a 1 year warranty.