4 weeks ago
I'm unable to receive incoming calls and text
4 weeks ago - last edited 4 weeks ago
In these cases the best option to try is restart and check your account is not suspended. If these both are done then contacting CS_Agent is best way to resolve the issue.
Glad it's working fine now.
@Carmel2
Check to see if there is an outage in your area:
https://istheservicedowncanada.com/status/telus/map
If not then contact a CS_Agent to investigate your issue.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
@Carmel2 wrote:I'm unable to receive incoming calls and text
Hey @Carmel2
Did you just sign up with Public Mobile? Or a long standing member?
