08-23-2023 12:51 AM
How do I contact public mobile as I cannot make phone calls. It says my phone isn’t connected to network?
08-23-2023 01:19 AM
@Tara2013
Try reset the network settings on your phone and see if that helps.
08-23-2023 12:55 AM - edited 08-23-2023 12:56 AM
Is your account active? Can you receive calls? Text in and out? Browse the internet not on wifi? Can you try your sim in another phone? Try another sim in your phone?To contact support you need to go here:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Adding - even just try a full power down restart
