I am having an issue with my phone number. My number ported succesfully after 2 attempts from the csr. Now, I can only dial numbers and can only recieive some text messages(mostly local). Didn't receive any messages when I tried to setup whatsapp. All of my calls are sent directly to voicemail for some reason. Tried with two separate phones. What could be the problem?
Thanks in advance.
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please remove your tel number, as this is a public forum.
best bet is to message your porting info to teh mods, include your old account number and your old account name exatly as found on bills. unfortunatley you will have to wait.
uses your old sim unil port is completed. if you have an old phone use both sims.
i think PM/telus customers will go to the PM sim and rogers/bell go to to old sim
that is strange.... I think your issues are beyond the forum. and you need a mod help. have you contacted them for support? last i heard there was a 12 day backlog between sending a message and geting a reply.
did you check if your old sim still works? I know you said the port was complete but... also the texts recieved from ontario, what network were they on?