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Calling client service

Ahlem123
Good Citizen / Bon Citoyen

How can I call a real person, I have issu with public mobile and I can’t resolve it, I need to call someone

7 REPLIES 7

99entry
Good Citizen / Bon Citoyen

Not a great business model for the long term to limit support contact to "chats".

Sorry was watching TV.

Chalupa_Batman_0-1711587349933.png

Actually it works now. Just enter Customer Service Agent and follow the prompts. 

Ahlem123
Good Citizen / Bon Citoyen

Is it the robot client service it is really useless in my case 

Ahlem123
Good Citizen / Bon Citoyen

Which bottom 

Ahlem123
Good Citizen / Bon Citoyen

Thx their I tried to have a line with them but the number couldn’t be transferred than I went with another company still they are sending message I didn’t pay and they will cut my line 

Ahlem123
Good Citizen / Bon Citoyen
  • There is a big issue I tried to transfer my line but the phone number can’t be accepted so I let it go and went with another company … still public mobile send me message that I don’t pay my bill and they will cut the line … when I call my son there was a specific message that I didn’t pay now I can t call … and the last message is about to cut my line … what line I don’t have their SIM card I m already paying another compagny 

Chalupa_Batman
Mayor / Maire

Hello @Ahlem123 

There is no number to call. If you need help, let us know here what the issue is. You can also reach a CS Agent via the chat bot at the bottom right corner. But let us know what issues you're having, we may have ideas to help you fix it.