3 weeks ago
- last edited
3 weeks ago
by
computergeek541
I have an issue with calling and texting, some people I can’t call but can text and others I can but can’t text and some people I can’t call or text, looking for a solution.
3 weeks ago
Hi @Lukester,
Have you recently ported over to Public Mobile? If so, it might be possible that the porting didn't go through smoothly.
If that's the case, you might want to submit a ticket to Customer support to investigate. Please use the below and explain them your issue. They will respond to you directly in your community inbox to don't forget to check back.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
3 weeks ago
What phone do you have?
Try Reset Network Settings
Check if your phone is VOLTE ok here
https://www.publicmobile.ca/en/get-help/articles/volte