10-13-2025 10:40 AM - last edited on 10-13-2025 01:19 PM by computergeek541
I can’t call out to 1-800 numbers. How do I fix this . Thanks
Solved! Go to Solution.
10-13-2025 10:44 AM
Thank you. I just sent a message
10-13-2025 10:43 AM
HI @SLO1
there have been many reported issue with call 1800 numbers
Try reboot the phone first and call again
if same, you will need PM support to fix it on the system side
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
10-13-2025 10:42 AM
you will need to ask PM to refresh the account to fix it
message PM using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
