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Call History

TBPM
Great Neighbour / Super Voisin

Hi,

am I able to get call history from years back? Who can I contact for this? 

7 REPLIES 7

hi @TBPM  you can try and let us know, but I doubt they will help, or make sure you give them a reason they cannot say no 

 please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Alibhai
Great Citizen / Super Citoyen

You won't be able to get your call history,every month you should take a photo of the call history.

Handy1
Mayor / Maire

@TBPM  unless you had some court order I don’t think they will open the vaults to go that far back . For long as I’ve been a round here I’ve never heard of anyone getting records going back then 90 days usage 

TBPM
Great Neighbour / Super Voisin

is it for sure support  can’t go any further back? Has anyone tried? 

Handy1
Mayor / Maire

@TBPM  No sorry you can only go back 90 days and support can’t go back any further either unfortunately 

hTideGnow
Mayor / Maire

hi @TBPM 

sorry, only 90 days.

Support can't help either, I think 

Chalupa_Batman
Mayor / Maire

Hey @TBPM 

Sadly no. You can go into your phone history on your account and go back 90 days tops. Only option.

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