01-05-2024 08:23 PM - last edited on 01-06-2024 04:46 AM by computergeek541
01-05-2024 10:37 PM
hi @TBPM you can try and let us know, but I doubt they will help, or make sure you give them a reason they cannot say no
please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-05-2024 09:16 PM
You won't be able to get your call history,every month you should take a photo of the call history.
01-05-2024 09:04 PM
@TBPM unless you had some court order I don’t think they will open the vaults to go that far back . For long as I’ve been a round here I’ve never heard of anyone getting records going back then 90 days usage
01-05-2024 09:01 PM
is it for sure support can’t go any further back? Has anyone tried?
01-05-2024 08:50 PM
@TBPM No sorry you can only go back 90 days and support can’t go back any further either unfortunately
01-05-2024 08:30 PM
01-05-2024 08:27 PM
Hey @TBPM
Sadly no. You can go into your phone history on your account and go back 90 days tops. Only option.