2 weeks ago - last edited 2 weeks ago by computergeek541
Hi, I need help to reset my password -my account.
Solved! Go to Solution.
2 weeks ago
hi @Nickqwedf it has been 2 hours, still no reply? did you check the Community inbox? I guess you need to wait a bit longer. But trust me, they will reply soon
2 weeks ago
This is not the old public mobile. It’s confusing & no answer to any of the questions are available.
what is going on? Why & how we reached here! Omg God save the customers!
2 weeks ago
Hey my friend! How can I access to login my account. Please share!
2 weeks ago
You are an expert in this - wow!
2 weeks ago
HI @Nickqwedf
they don't reply immediately, but they usually do within 4 hours, usually within an hour
So, check the inbox for agent's repsonse
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
2 weeks ago
Only if they get a hold of me. It’s not happening yet. Hopefully
2 weeks ago
HI @Nickqwedf
what $100 you need to pay?
you opened the ticket yet? Support agent can help you. You need to first log back into your account before you can change PIN in My Account
2 weeks ago
If I do not know my pin/my account login, login, email. What happens? I do not want to pay $100. I want to change my plan.
2 weeks ago
HI @Nickqwedf
the reset password link there does not work?
you can ask support agent to help. Please submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437