10-01-2024 01:35 PM - last edited on 10-01-2024 03:18 PM by computergeek541
Hi, I need help to reset my password -my account.
Solved! Go to Solution.
10-01-2024 03:20 PM
hi @Nickqwedf it has been 2 hours, still no reply? did you check the Community inbox? I guess you need to wait a bit longer. But trust me, they will reply soon
10-01-2024 03:15 PM
This is not the old public mobile. It’s confusing & no answer to any of the questions are available.
what is going on? Why & how we reached here! Omg God save the customers!
10-01-2024 02:32 PM
Hey my friend! How can I access to login my account. Please share!
10-01-2024 02:21 PM
You are an expert in this - wow!
10-01-2024 02:04 PM
HI @Nickqwedf
they don't reply immediately, but they usually do within 4 hours, usually within an hour
So, check the inbox for agent's repsonse
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
10-01-2024 02:03 PM
Only if they get a hold of me. It’s not happening yet. Hopefully
10-01-2024 02:01 PM
HI @Nickqwedf
what $100 you need to pay?
you opened the ticket yet? Support agent can help you. You need to first log back into your account before you can change PIN in My Account
10-01-2024 01:59 PM
If I do not know my pin/my account login, login, email. What happens? I do not want to pay $100. I want to change my plan.
10-01-2024 01:40 PM
HI @Nickqwedf
the reset password link there does not work?
you can ask support agent to help. Please submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437