04-07-2025
04:33 PM
- last edited on
04-07-2025
04:59 PM
by
computergeek541
04-07-2025 04:41 PM - edited 04-07-2025 04:42 PM
What issues are you having?
Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
04-07-2025 04:41 PM - edited 04-07-2025 04:43 PM
hi @Farrel
we are just customers like you
what is your question? we are customers but maybe we can help
But if you want to get support help instead, submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage