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CS_Agent

malik_msh
Great Neighbour / Super Voisin

Promo issue.

Didn't get promo refer a friend $5 per month. (Max up to $30). Friend new activated on Dec. 14, 2021.

Thanks.

Muhammad 

4 REPLIES 4

esjliv
Mayor / Maire

@malik_msh wrote:

Promo issue.

Didn't get promo refer a friend $5 per month. (Max up to $30). Friend new activated on Dec. 14, 2021.

Thanks.

Muhammad 


@malik_msh  - you are posting in the public forum, not to a CS_Agent or a Public Mobile employee. We are all customers/members like you here.

 

 

See Terms and Conditions #2 below:

 

(1)One-time $0 2GB data add-on and one-time $0 500 minutes International Long Distance calling add-on are available to be added by all new and existing Public Mobile customers during December 1st 2021 9:00AM ET and December 31st 2021 11:59PM ET.

New customers will have add-ons automatically added to their accounts within 1 week of activation.

Existing customers will receive a SMS between December 1-15. Reply to receive add on automatically loaded to account. Free add-ons are one-time only and will fall off account when fully used. Each free add-on will only be added to each customer account once.

 

International Long Distance calling add-on covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela.

Calls must originate from Canada.

 

 

(2) $30 Refer-a-friend bonus added to eligible customer accounts in $5 monthly increments for 6 months.

Monthly credit will be applied as long as each payment is made before or on renewal date.

Customers must use their unique referral code.

Limited to one credit per customer.

Offer ends December 31st 2021 11:59 EST, referred customer must activate by that time. Eligible customers will receive a monthly SMS confirmation when credit has been applied to the account.

Credit will be applied within the first week of each month, starting in January.

Triguy
Mayor / Maire

Eligible customers will receive a monthly SMS confirmation when credit has been applied to the account. Credit will be applied within the first week of each month, starting in January.

walker1
Mayor / Maire

@malik_msh 

That first $5 won't start showing up in your account until January and then for the next following months.

If you read the terms and conditions of the promotion, you'll find all of the information there.

HALIMACS
Mayor / Maire

Hi @malik_msh 

 

Assuming they used your referral code and entered it correctly, it will show on your NEXT month (January) renewal cycle as $5 for each cycle x 6 cycles.

 

In addition, you'll receive $1 per cycle while they remain a Public Mobile customer.

 

They should also see their $10 credit within a few days on their account for using your referral code.

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