12-18-2021 06:42 PM - edited 01-04-2022 04:49 AM
Promo issue.
Didn't get promo refer a friend $5 per month. (Max up to $30). Friend new activated on Dec. 14, 2021.
Thanks.
Muhammad
Solved! Go to Solution.
12-18-2021 07:04 PM - edited 12-18-2021 07:15 PM
@malik_msh wrote:Promo issue.
Didn't get promo refer a friend $5 per month. (Max up to $30). Friend new activated on Dec. 14, 2021.
Thanks.
Muhammad
@malik_msh - you are posting in the public forum, not to a CS_Agent or a Public Mobile employee. We are all customers/members like you here.
See Terms and Conditions #2 below:
(1)One-time $0 2GB data add-on and one-time $0 500 minutes International Long Distance calling add-on are available to be added by all new and existing Public Mobile customers during December 1st 2021 9:00AM ET and December 31st 2021 11:59PM ET.
New customers will have add-ons automatically added to their accounts within 1 week of activation.
Existing customers will receive a SMS between December 1-15. Reply to receive add on automatically loaded to account. Free add-ons are one-time only and will fall off account when fully used. Each free add-on will only be added to each customer account once.
International Long Distance calling add-on covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela.
Calls must originate from Canada.
(2) $30 Refer-a-friend bonus added to eligible customer accounts in $5 monthly increments for 6 months.
Monthly credit will be applied as long as each payment is made before or on renewal date.
Customers must use their unique referral code.
Limited to one credit per customer.
Offer ends December 31st 2021 11:59 EST, referred customer must activate by that time. Eligible customers will receive a monthly SMS confirmation when credit has been applied to the account.
Credit will be applied within the first week of each month, starting in January.
12-18-2021 06:46 PM
Eligible customers will receive a monthly SMS confirmation when credit has been applied to the account. Credit will be applied within the first week of each month, starting in January.
12-18-2021 06:46 PM - edited 12-18-2021 06:50 PM
That first $5 won't start showing up in your account until January and then for the next following months.
If you read the terms and conditions of the promotion, you'll find all of the information there.
12-18-2021 06:43 PM - edited 12-19-2021 01:02 PM
Hi @malik_msh
Assuming they used your referral code and entered it correctly, it will show on your NEXT month (January) renewal cycle as $5 for each cycle x 6 cycles.
In addition, you'll receive $1 per cycle while they remain a Public Mobile customer.
They should also see their $10 credit within a few days on their account for using your referral code.