@Whiskeyjack78 - i guess you put in personal info (like a voucher number) in your post, yeah you may want to be careful, as this Community forum is PUBLIC for all to see.
You may thought you were sending a private message to customer support (CS_Agent), but you are supposed to do that through your own private inbox messages. Ways to contact Public Mobile Customer Support (CSA) below:
1-Normally Faster - use this link to: Get Help With Public Mobile Chatbot], also found in various places in Public webpages, and bottom right corner of the page (See the Chat Bubble),
2-OR, go to your ENVELOPE at the top right of your Community Account which is where your Inbox and Sent messages are. Select the orange/peach color box with the pencil inside it to start a new message. Type CS_Agent in the SEND TO box. This will create a private message to Public Mobile Customer Support.
Why does your $55 plan show $65? Did you do a plan change at one point?
Log in through a different browser or through a tab in incognito mode to make sure you are seeing the latest account details.
