CS_Agent - please send me a qr code for esim - i cannot proceed to activation

[Trueno92]

Hi there, my phone is flagged as no esim compatible but it does allow for esim, can you please allow me to activate a qr code esim please?

[Trueno92]

Thanks for the help, i have PM'd CS_Agent but after 2 hours still no reply. thanks!

[slusagm]

@Trueno92 

i heard it is now possible.  but you will need to check with PM directly.  

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[Trueno92]

has anyone been able to receive a qr code esim to proceed with activation?  i only made this thread because the CS chat asked me to open it.

[Yummy]

Remove your personal data from public forum.

If you need assistance from PM staff open a ticket through chatbot. PM staff does not monitor this customer's forum...

[porcupine]

Click on the pink chat link to contact an agent for help 

[Trueno92]

iiiiii