CHanging my plan

[macjammin]

Hi I am new and I originally signed up for a plan and 2 days in realized I want to add stuff/change my plan. When I do this, does my existing plan just get subtracted from my new plan? I didnt want to start clicking around before finding out the answer.

Thanks 

[macjammin]

Thanks much for your help. Your awesome.

Ben

[srlawren · Accepted solution]

@macjammin no, if you want to do an immediate plan change, it would cancel the remainder of your current 30/90 day cycle (depending if you're on a 30 or 90 day plan) without refund, then immediately charge you the full amount for your next 30/90 days on the new plan.

What I would suggest you do is send a request to the moderator team asking for them to assist you with a plan change.  They should be able to help you with this without incurring the penalty, especially so early into your current cycle.

Here's how to do so and what to expect:

How can you get help with your account, activation, or service?

• Please contact the Community Moderator Team to get gelp with you account.
• They are Public Mobile support employees who can help with your issue (More details).
• Click here to send them a private message.

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