05-19-2020 01:55 PM - edited 01-05-2022 10:50 AM
Help. Cant buy SIM card. Say that my ZIP does not match shipping address...But it DOES!
05-20-2020 05:10 AM
@Naepalm wrote:@Adrianne if you are close to southwestern Ontario I can ship one to you. But as @gblackma said they are only 3 bucks right now at that site. I have purchased from there before so it is legit. You can pay with paypal.
If you're mailing it as a letter, being in Ontario or not shouldn't make a difference. It would cost the same no matter where the other person is in Canada.
05-20-2020 05:09 AM
05-20-2020 03:01 AM
I can vouch for canadian cell supplies as well....recieved three envelopes today. It took 5 days to arrive in bc from Ontario.
05-19-2020 04:14 PM
@benfatto I think I knew that lol. Thanks for the reminder though. 🙂
05-19-2020 03:42 PM
@Adrianne wrote:Help. Cant buy SIM card. Say that my ZIP does not match shipping address...But it DOES!
Seems to be a current bug. Wonder if postal code without a space helps, as it does with registering credit cards in self-serve?
05-19-2020 03:40 PM
@Naepalm PM's official site accepts PayPal too, but never discounts the SIM from PM's official price.
05-19-2020 03:10 PM
I bought some SIMs from Canadian Cell supplies. Other people like @fdrcamb519 and others have bought from them and have had no issues.
I will let you know my experience if I receive my SIMs
05-19-2020 02:50 PM
@Adrianne wrote:Help. Cant buy SIM card. Say that my ZIP does not match shipping address...But it DOES!
I just received my 2 Sim cards from
https://canadiancellsupplies.com/collections/sim-cards
Im in Ontario really cheap, they send you order , confirmation number, they accept pay pal, i prefer that as a payment option. - here is envelope just arrived.
05-19-2020 02:33 PM
This is cheaper and legit
https://canadiancellsupplies.com/products/public-sim-card?variant=31239577829465
Welcome to public mobile
05-19-2020 02:29 PM
You can also order them through amazon.ca.
https://www.amazon.ca/s?k=public+mobile+sim+card+canada&sprefix=public+&ref=nb_sb_ss_i_1_7
05-19-2020 02:24 PM
@Adrianne if you feel some hesitancy than you can contact a moderator to fill your SIM card order. And the order screen is not working for you. Only directing you here because you seem to have an issue with your postal code.
Click on this link here and ask to order a SIM https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
it takes 24 to 48 hours, but usually they will respond quite quickly.
05-19-2020 02:20 PM - edited 05-19-2020 02:56 PM
@Adrianne wrote:Thanks for the suggestion. however, I thought that SIM cards were specific to the mobile service provider. How can I know that the 'public Multi SIM card with work with Public Mobile ?
@Adrianne Public Mobile only issues and supports one type of sim card (tri-punch). You can purchase the sim card from the Public Mobile website or Amazon.ca . There are also third party resellers that sell cards like the ones mentioned in this thread. Make sure you do not purchase a card from anyone that wants to activate the card on your behalf for your protection.
05-19-2020 02:19 PM - edited 05-19-2020 02:19 PM
@Adrianne there are 3 different sizes of SIM cards, all the current phones use one of these 3 sized SIM cards. The 3 in 1 is a convenient way to ship them. It will fit your phone. Also, Canadian Cell Supplies they ship Canada wide. Your SIM card will look like this.
See the 3 different sizes regular, micro and nano. Stay safe
05-19-2020 02:13 PM
I am not in Ontario
05-19-2020 02:12 PM
I am not outside of Canada. Thanks though
05-19-2020 02:10 PM - edited 05-19-2020 02:16 PM
Thanks for the suggestion. however, I thought that SIM cards were specific to the mobile service provider. How can I know that the 'public Multi SIM card' (as it says in the link) will work with Public Mobile ?
05-19-2020 02:03 PM
@Adrianne wrote:Help. Cant buy SIM card. Say that my ZIP does not match shipping address...But it DOES!
Are you trying to ship it outside of Canada as a ZIP code is for the US and PM doesn't ship outside of the country
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
05-19-2020 02:01 PM
05-19-2020 01:58 PM - edited 05-19-2020 02:00 PM
@Adrianne may I suggest that you buy your SIM card from Canadian cell supplies https://canadiancellsupplies.com/collections/latest-products/products/public-sim-card
Currently they are $2.99. Welcome to the community. Stay safe.
If you haven't activated yet, here's 4 articles on activation and porting and the Refer a friend reward if you need them:
1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward