Bumping up my plan & charges....

[marnieo123]

Hi All - 

My plan comes for renewal on the 24th of the month.

I'd like to go from a $35 plan to a $40 plan.  How do I do this so that I don't get charged twice in one month.

What I am wondering, is my current day of the 24th my plan renewal date?  And if so, should I bump up my plan on the 24th or will I be charged 2x.  If I bump it up on the 23rd, will I be charged on the 23rd and the 24th?  

Thanks kindly, 

[hss]

I just did the same today. No issues so far. My account says that the plan would change to $15 from $25 at the end of the month.

[Lowufo]

I went from the $25 plan down to the $15 plan last month and had no issues it worked perfectly. 

[mh1983]

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@GinYVR wrote:

@marnieo123Click on Change on next renewal date button when you change plan. Since you are upgrading a plan (ie pay more) that option is fine. The option fails if you are downgrading which is a bug in the system.

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Are you sure? It didn't fail when I went from a $25 plan to a $15 one.

[GinYVR]

@marnieo123Click on Change on next renewal date button when you change plan. Since you are upgrading a plan (ie pay more) that option is fine. The option fails if you are downgrading which is a bug in the system.

[Lowufo]

You can change your plan to change at renewal date instead of today. Click on change my plan the select new plan and on bottom right click on next renewal