04-05-2018 10:44 AM - edited 01-04-2022 04:02 PM
Hi, I had first purchased a 10-day phone/data/250mb add-on, after around 8 days the data ran out, so i bought extra usa data roaming add-on. When the original 10-day add-on ran out, i bought another, but i think the extra data package i bought disappeared. Is that how it is supposed to work? Be nice to know so it doesn't feel like a scam.
04-05-2018 12:56 PM
Give the mods a shout to get the add-on to apply correctly.
Sending a message to the mod teams:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread
- if its a porting issue include your sim number, old account name and account number
04-05-2018 10:56 AM
@pd154 my uderstanding is that the addons are seperate so they should stack. you just can't purchase 2 of the same addons within the 10 day time