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Bought 2 USA roaming phone/text data add-ons+ 500mb data

pd154
Good Citizen / Bon Citoyen

Hi, I had first purchased a 10-day phone/data/250mb add-on, after around 8 days the data ran out, so i bought extra usa data roaming add-on. When the original 10-day add-on ran out,  i bought another, but i think the extra data package i bought disappeared.  Is that how it is supposed to work? Be nice to know so it doesn't feel like a scam.

2 REPLIES 2

Acekiller
Deputy Mayor / Adjoint au Maire

Give the mods a shout to get the add-on to apply correctly.

 


Sending a message to the mod teams:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread
- if its a porting issue include your sim number, old account name and account number

mimmo
Retired Oracle / Oracle Retraité

@pd154  my uderstanding is that the addons are seperate so they should stack.  you just can't purchase 2 of the same addons within the 10 day time

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