12-13-2022 02:09 PM
Why I didn't get the bonus that was offer 2 GB bonus one-time data add-on and 500 international long-distance bonus minutes. All the friends that are Public Mobile get that bonus but not me. Why?
Solved! Go to Solution.
12-13-2022 02:19 PM
Thanks
12-13-2022 02:17 PM
HI @JC21
you will get it in two days
If not, open ticket with CS agent on Dec 16th, they will add them back
12-13-2022 02:14 PM
@JC21
According to terms and conditions, the text will come by December 15.
If you still have not received after December 15, contact customer service agent who help manually add the add ons.
12-13-2022 02:13 PM
@JC21 hi you should receive your text by 15th of dec just reply YES2 to get your bonus
12-13-2022 02:12 PM
Just be patient. The text message is being sent out in batches until December 15. You'll get it soon.
