@Richandapril wrote:
On Sept 21st, you guys took 44, and 67 from my account. When my plan is only 40. If that's the case, shouldn't I be seeing a 60 credit on my phone account?
@Richandapril The only explanation would be that you were on the $60 plan it was renewed and then you did an immediate plan change to the $40.00. If that is the case then you forfeit the $60. What you should have done is before your renewal schedule a plan change on your next renewal.
If this is not the case then best as others have mentioned to submit a ticket to PM for investigation.
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