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Bill

Riley4
Great Neighbour / Super Voisin

How do i get a copy emailed to me of my bill

3 REPLIES 3

Meow
Mayor / Maire

To get official copy of your bill, please contact agent.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

As explained by @AE_Collector:

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Ac...

softech
Oracle
Oracle

HI @Riley4   You will just need open a ticket with PM Support as advised above

 

Please note that it could be a 2 weeks process.  So, you will likely want to request a batch for couple months every time instead of going through this monthly.

 

Here is the experience from @AE_Collector on requesting invoice from before:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-a-Receipt-for-your-Account-Charge...

RossN
Mayor / Maire

@Riley4 hi if you need a copy of your bill open a ticket with a customer rep  click here  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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