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Better service

whitbyphone
Great Neighbour / Super Voisin
  • I want the $40 for 15G promo plan. My account said too many attempt to login
4 REPLIES 4

gpixel
Mayor / Maire

@whitbyphone 

try logging into your self serve at least once every 2 months or this will keep happening to you. you need to reset your password. after resetting the password you will need to use a incognito or private mode to login to the website.

mimmo
Retired Oracle / Oracle Retraité

Wait an hour and try logging in. If needed try the reset password 

Yummy
Mayor / Maire

You tried to log with incorrect id/pass too many times.

You should wait at least 1 hour and try to log in again. Do not change password too many times as it will not help.

JK8
Mayor / Maire

@whitbyphone 

 

You should try again in a little while. Clear browser cache and go incognito.

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