@Gem010518, welcome aboard to Public Mobile.
When I first joined Public Mobile, I did the AutoPay as suggested, but, after my first month, my AutoPay failed on me! Sigh!
From my understanding with the moderator at that time, I was told that I need available funds. And it comes out of this and then your credit card. My credit card was set-up properly I thought (credit card issue?) It didn't make any sense to me at that time, and even now (but that's okay because I had a work-around it).
Since AutoPay had failed on me in the first month, I have now made sure I had sufficient available funds in my account. I still have AutoPay set-up and it looks to my account first, then my credit card...but, for whatever reason why, at that time, my AutoPay didn't work properly for the credit card. Instead, I make sure I have enough funds in my account and pay manually. I make sure I have enough funds for 3 months. And it seems to be working on a plan. It's a good habit to get into because it seems about a few weeks ago, the self-serve accounts were down, and so, maybe for some, the accounts were suspended. (sometimes, Public Mobile self-service does go down for server maintenance, sometimes without warning)
Be warned, a few days before your plan is expiring, do expect a text message from Public Mobile (611), stating this:
Public Mobile here. Just a heads up, your payment is due on xxxx, xxxx. If you're on AutoPay or have already paid, please ignore this message.
And then when your payment goes through, you will get another message that reads:
Public Mobile here. Thank you for your payment. Your plan has been successfully renewed! Let's keep the conversation going.
I say, try it out with the credit card, and if it fails after the first month, now you know why I do what I do! Hopefully, it works fine for you!
