Autopay conflicting dates

[canfielj]

my autopay shows 2 different dates, 9 days apart...? why not same?

[geopublic]

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@canfielj wrote:

my autopay shows 2 different dates, 9 days apart...? why not same?

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@canfielj  You might want to check this post for more info to avoid possible problems. 

[SD08 · Accepted solution]

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@canfielj wrote:

my autopay shows 2 different dates, 9 days apart...? why not same?

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@canfielj 

This is a known erroneous display issue.  The due date listed at the top of your Account Overview page is the correct one (for those who are making manual payments), not the one at the bottom of that page.  Alan_K has advised us to ignore the bottom one for now.

For those who usually let autopay take care of payments, there will be another date on the Payment page that is one day later than the one at the top of the Account Overview.  This is the date when autopay actually takes payment.

[hairbag1]

You can message the moderators but give it a day or two to see if this is just a passing glitch. Good luck.

  Click here to message moderator