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Automatic Payments...

JB130
Great Neighbour / Super Voisin

Hey, I'm considering getting a plan with Public Mobile and I discovered at check out that the payments are automatic, is there a way to disable that after signing up? I have no interest whatsoever in automatically paying.

 

Thanks for your time 🙂

4 REPLIES 4

That’s correct, @JB130 

it will no longer read that your “subscription will renew …” and you will have to manually make a payment before the next cycle start date if you want to continue service onto another cycle.

JB130
Great Neighbour / Super Voisin

Hmm, I see. From what that screenshot implies to me is that if you click the Subscribed button it will unsubscribe which would then presumably mean that whatever date I paid on would stop that day even if I have money to pay with. Not very clear language.

hairbag1
Mayor / Maire

@JB130 

yes there is. Once you've successfully activated your account...log in to Payments and un-Subscribe. That will mean you have to manulayy pay from then on.

unscribe.jpg

HALIMACS
Mayor / Maire

They're certainly is, @JB130 .

Simply log into your self-serve account and turn off the automatic subscription tab which will disable auto pay.

You will find that under the manage subscription tab.

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