Auto pay

[JenniferL1]

My auto pay didn't go through yesterday so I manually paid it this morning.  The payment was successful but I still don't have service on my phone. 

[hTideGnow]

Hi  @JenniferL1 use Private or Incognito mode to login My Account and confirm if it shows Account Active 

if yes   try to reseat sim card with reboot 

[JenniferL1]

Yes but still nothing  😱

[dabr]

@JenniferL1   Have you tried rebooting or toggling airplane mode on/off yet?