01-11-2020 10:05 PM - edited 01-05-2022 08:59 AM
Need to change my credit card on account and there is no options when you dial *611 and you have been locked out of your account
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01-11-2020 10:12 PM
Have you tried resetting your password.
https://selfserve.publicmobile.ca/forgot-password/
(Check your junk folder)
If not working, you will need to contact moderator.
Click on the question mark on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.
01-11-2020 10:12 PM - edited 01-11-2020 10:13 PM
@jbessoon wrote:Need to change my credit card on account and there is no options when you dial *611 and you have been locked out of your account
@jbessoon wrote:Need to change my credit card on account and there is no options when you dial *611 and you have been locked out of your account
Try the "Forgot your password" button.
Try again in an hour with Firefox. Clear cache files. Use incognito mode.
01-11-2020 10:07 PM
Contact the moderator team. They should be able to resolve your issues.