Update as of June 19, 2018: This post has been updated to provide additional clarity that leaving a voicemail message uses minutes.
Hi @CS_Agent ,
About the June 19, 2018 update regarding $10 50/50 plan, I tested whether leaving a voicemail message uses minutes or not with a brand new PM number.
When my friend leaves a voicemail message, it appears as an outgoing call to local voicemail number in both call history (picture 1) and my usage as 1/50 min (picture 2). Then, after a second, 1 minute usage disappears, 0/50 min (picture 3). It looks PM fixed it so as not to count minutes for "leaving a voicemail message." Can you please confirm this and update the Announcement/Spoiler if it's indeed fixed?
Thanks!
@Lieux wrote:
@slpless wrote:
@Lieux wrote:@RobertQc I tested the 1.800 many times and no...don't count in the 50 minutes...
@RobertQc wrote:Not much to say about the voicemail, but what about 1-800 numbers? I heard toll free does not count towards your minutes on the limited plan. Have you tested that out?
@slpless for the voicemail what I see with my account is strange too...when a message is registred in my voicemail my minutes decrease...I will see later today to see if something will change ...
...I saw before that the number of minutes is changing sometimes...like updated later...
UPDATE 7 hours later...still no change...
@Lieux You mean your 50 minutes decreases when someone leaves a voicemail message? Can you please attach some pictures as I did?
No not decreased like that... sorry for my English... I had 4/50 left and after I leaved a message in my voicemail I had 3/50 left... strange...
Very strange indeed. 🙂
@slpless wrote:
@Lieux wrote:@RobertQc I tested the 1.800 many times and no...don't count in the 50 minutes...
@RobertQc wrote:Not much to say about the voicemail, but what about 1-800 numbers? I heard toll free does not count towards your minutes on the limited plan. Have you tested that out?
@slpless for the voicemail what I see with my account is strange too...when a message is registred in my voicemail my minutes decrease...I will see later today to see if something will change ...
UPDATE 7 hours later...still no change...
@Lieux You mean your 50 minutes decreases when someone leaves a voicemail message? Can you please attach some pictures as I did?
No not decreased like that... sorry for my English... I had 4/50 left and after I leaved a message in my voicemail I had 3/50 left... strange...
@Lieux wrote:@RobertQc I tested the 1.800 many times and no...don't count in the 50 minutes...
@RobertQc wrote:Not much to say about the voicemail, but what about 1-800 numbers? I heard toll free does not count towards your minutes on the limited plan. Have you tested that out?
@slpless for the voicemail what I see with my account is strange too...when a message is registred in my voicemail my minutes decrease...I will see later today to see if something will change ...
UPDATE 7 hours later...still no change...
@Lieux You mean your 50 minutes decreases when someone leaves a voicemail message? Can you please attach some pictures as I did?
@RobertQc I tested the 1.800 many times and no...don't count in the 50 minutes...
@RobertQc wrote:Not much to say about the voicemail, but what about 1-800 numbers? I heard toll free does not count towards your minutes on the limited plan. Have you tested that out?
@slpless for the voicemail what I see with my account is strange too...when a message is registred in my voicemail my minutes decrease...I will see later today to see if something will change ......I saw before that the number of minutes is changing sometimes...like updated later...
UPDATE 7 hours later...still no change...
