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App won't let me log out?

fixin
Deputy Mayor / Adjoint au Maire

Hey y'all - I am currently experiencing an issue with the app - it won't let me log out.

Would the best bet is to just delete and re-install the app?

It just puts me on this animation for a long time (Internet isn't the issue speed plan is on 500mbps on TELUS PureFiber)

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6 REPLIES 6

Yikes! That's no good. I hope it's s one off. 

fixin
Deputy Mayor / Adjoint au Maire

@hTideGnow - Thanks - Just uninstalled it and it fixed the issue!

fixin
Deputy Mayor / Adjoint au Maire

@hTideGnow - I am going to uninstall and re-install it.

EDIT: Ha, when I uninstalled and re-installed the PM app it asked for my location always? I just set it to only while using.

IMG_7117.PNG

fixin
Deputy Mayor / Adjoint au Maire

@Sansan - It was roughly 30 minutes of waiting on that screen.

hTideGnow
Mayor / Maire

HI @fixin 

 

I think yours is iPhone?  if it is Android,you can clear data

worst case just unintsall and reintall  🙂

Sansan
Mayor / Maire

Try again in a few minutes.  It shouldn't require you to un install.  But after about 30 minutes if it doesn't allow you to log out, then yea have to delete and reinstall. 

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